Child Art Intellect Support
Help for the ChildArt AI app
This page is for support with Child Art Intellect (ChildArt AI). We are happy to help with account access, artwork uploads, analysis questions, subscriptions, and privacy requests.
Contact
Please include a brief description of the issue and, when relevant, the email used for your ChildArt account. Do not send passwords in email.
Common help topics
- Account / sign-in issues — trouble signing in with email or Sign in with Apple.
- Password reset — request a reset link from the app’s Settings or Sign In screen.
- Uploading artwork — camera or photo library access, or upload failures.
- AI analysis issues — analysis that fails to start, stalls, or does not return results.
- Subscription and Restore Purchases — ChildArt Plus status, plan limits, or restoring an existing App Store purchase.
- Account deletion / privacy requests — delete account in Settings, or email us for privacy questions. See our Privacy Policy.
Subscriptions, billing, and refunds
ChildArt Plus purchases are processed by Apple through the App Store. To manage, cancel, or request help with billing or refunds for an Apple subscription, use your Apple ID subscription settings or Apple’s purchase support, as appropriate.
You can also use Restore Purchases in the app if you already purchased ChildArt Plus with the same Apple ID.